---
id: department-0009
title: "How does Castle Cadillac McHenry handle safety recalls?"
category: department
subtopic: service-recalls
page_type: department
source_url: "https://www.castlecadillacmchenry.com"
tags: ["service", "recalls", "safety", "maintenance"]
questions:
  - "How are recalls handled?"
  - "Is my vehicle affected by a recall?"
  - "Do I have to pay for recall service?"
related: [service-diagnostics, service-scheduling]
dealer: Castle Cadillac McHenry
---

Vehicle recalls address safety or performance issues identified by manufacturers. Castle Cadillac McHenry stays current with all recalls and ensures your vehicle gets corrected promptly-at no cost to you.

**Our recall process:**
- **We stay informed**: We monitor manufacturer bulletins and recall notices for all vehicles we service.
- **We notify you**: If your vehicle is affected, we contact you with details and scheduling options.
- **We complete the work**: Our technicians perform the recall repair using genuine OEM parts and manufacturer procedures.
- **No charge**: Recall work is covered by the manufacturer, not your pocket.
- **We document it**: Your vehicle record shows the recall was completed, protecting your safety and resale value.

**Staying proactive:**
If you're unsure whether your vehicle has open recalls, we can check for you. You can also visit the NHTSA website or provide us your VIN.

Call **(779) 265-4427** to ask if your vehicle has any outstanding recalls, or schedule a service appointment to get them completed.